# BidNest Contractor Terms (Interim Launch Draft)
_Last updated: 2026-03-15_

> **Important disclaimer:** Interim launch draft; not legal advice. Requires licensed attorney review before scale.

## 1. Independent Business Status
Contractors are independent businesses and not employees, partners, or agents of BidNest.

## 2. Eligibility and Compliance
Contractors are solely responsible for:
- Required licenses, insurance, registrations, and permits
- Labor, wage, worker safety, and tax compliance
- Meeting jurisdiction-specific home improvement regulations

## 3. Profile Accuracy and Verification
Contractors must provide complete and accurate profile data.
BidNest may request documentation and may remove verification signals if records expire or fail review.

## 4. Bidding Standards
Contractor quotes must include honest pricing, assumptions, and exclusions. Deceptive pricing, bait-and-switch behavior, and undisclosed scope exclusions are prohibited.
Quote submissions must meet BidNest minimum completeness requirements (including required price and required scope details) before they are eligible for homeowner evaluation.

## 5. Fees and Platform Economics
Awarded projects may incur commission and/or minimum platform fees per published pricing.
Payment processing and payout timing depend on third-party provider terms and account status.

## 6. Conduct and Customer Treatment
Contractors must communicate professionally and avoid fraud, harassment, coercion, discrimination, unsafe practices, and off-platform fee circumvention.
Contractors may not use BidNest as a lead source and then pressure homeowners to bypass platform workflows solely to avoid BidNest terms, trust controls, or fees.

## 7. No Guarantee of Lead Volume
BidNest does not guarantee impressions, ranking position, lead volume, or close rates.

## 8. Reviews and Performance Signals
BidNest may publish quality signals and ratings. Manipulating reviews or soliciting fraudulent endorsements is prohibited.

## 9. Disputes, Claims, and Chargebacks
Contractors remain primarily responsible for service disputes with homeowners. BidNest may provide process tooling or discretionary mediation support.

## 10. Suspension and Termination
BidNest may suspend or terminate contractor accounts for policy violations, fraud risk, legal non-compliance, or trust/safety events.

## 11. Liability and Indemnity
Contractors are responsible for their services and agree to indemnify BidNest for claims arising from contractor acts, omissions, violations, or third-party disputes.

## 12. Updates
BidNest may update contractor terms with posted revision dates.

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## Attorney Review TODOs (Must-finalize before scale)
1. State-specific contractor marketing and referral fee restrictions.
2. Lien, bond, and permit disclosure language.
3. Insurance minimum requirements and evidence standards.
4. Dispute escalation/collection process and arbitration alignment with platform ToS.
5. Tax reporting language and contractor payout hold conditions.